Privacy Policy

Last Updated: August 9, 2026
Effective Date: August 9, 2026

Job Your Love Ltd ("Job Your Love", "Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes in detail how we collect, use, process, store, share, and protect your personal data when you access or use the Job Your Love mobile application (the "App", "Service", or "Platform") and any related services, features, or content offered by us.

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described herein, please do not use our Service.

This Privacy Policy is incorporated into and forms part of our Terms of Service.

1. Definitions

"Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

"Processing" means any operation performed on Personal Data, whether or not by automated means, including collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, alignment, combination, restriction, erasure, or destruction.

"Data Controller" means Job Your Love Ltd, which determines the purposes and means of Processing Personal Data.

"Data Processor" means a natural or legal person which processes Personal Data on behalf of the Data Controller.

"Data Subject" means the identified or identifiable natural person to whom the Personal Data relates.

"Consent" means any freely given, specific, informed, and unambiguous indication of the Data Subject's wishes.

"Sensitive Personal Data" means Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, or data concerning a person's sex life or sexual orientation.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account and use our Service, you voluntarily provide us with certain Personal Data, including but not limited to:

(a) Registration and Account Information: your first name, surname, date of birth, email address, phone number, and authentication credentials. We require this information to create and manage your account and verify your identity.

(b) Profile Information: gender, sexual orientation, relationship preferences, biographical description, photographs, voice prompts, video prompts, text prompts, career information (job title, career field, specialty, education, university), physical attributes (height, eye colour, hair colour, hair type, face shape, body type, skin tone, tattoos, piercings, glasses), lifestyle information (smoking habits, alcohol consumption, drug use, cannabis use, COVID-19 vaccination status), family information (children, family plans, pets), cultural information (ethnicity, religion, politics, zodiac sign, languages spoken), dating preferences (dating intention, relationship type), and selected quotes.

(c) Identity Verification Data: when you choose to verify your identity with a government-issued identification document, the document is read entirely on your device using Apple's Vision framework for Optical Character Recognition (OCR) in order to check the name and date of birth against the details on your profile. We do NOT transmit, upload, store, or retain copies of government ID documents on our servers. Face analysis used for Photo Verification is described separately in Section 2.5 (Face Data).

(d) Communication Data: messages, voice notes, and media you send to other users through the App.

(e) Payment Information: when you purchase a Premium or Premium Plus subscription, your payment is processed entirely by Apple through the App Store. We do not collect or store your credit card numbers or bank account details. We receive only transaction information confirming your purchase (via Apple and RevenueCat).

(f) User-Generated Content: biographical text, answers to prompts, selected quotes, and other content you create in the App.

(g) Feedback and Support: information you provide when you contact us, report other users, block users, or use safety features.

2.2 Information Collected Automatically

When you access or use our Service, we automatically collect certain information, including:

(a) Device Information: device model, operating system and version, unique device identifiers, language and locale settings, and time zone.

(b) Usage and Analytics Data: how you interact with the App, including features accessed, actions taken (swipes, likes, super likes, matches, messages sent, filters applied), session duration, and frequency of use. We use Firebase Analytics for this purpose.

(c) Location Data: with your consent, we may collect geographic location to show nearby users and calculate distances. You can revoke location permissions in your device settings. Travel Mode uses a destination you select.

(d) Log Data: IP address, access dates and times, app features viewed, and system activity related to the Service.

2.3 Information from Third Parties

(a) Social Login Providers: if you sign in with Google or Apple, we receive your name, email address, and profile identifier from that provider. We do not access your social media contacts or posts.

(b) Apple App Store: we receive information from Apple regarding app downloads, subscription status, and in-app purchases.

(c) Service Providers: we use Firebase (Google) for authentication, database, storage, and analytics; and RevenueCat for subscription management.

2.4 Sensitive Personal Data

Some information may constitute Sensitive Personal Data, including racial or ethnic origin, religious beliefs, political opinions, sexual orientation, and health data (such as COVID-19 vaccination status if you choose to provide it). You provide this voluntarily and consent to our processing for the purposes in this policy.

2.5 Face Data

Several features of the Service analyse faces that appear in photographs. This section explains in full what face data we collect, how we use it, whether it is disclosed or shared, where it is stored, how long it is retained, and how you can delete it or withdraw your consent.

(a) What face data we collect. When you use Photo Verification, when you optionally use the AI Match feature, and when a photograph you upload is automatically screened for inappropriate content, the App uses Apple's on-device Vision framework to detect whether a human face is present in the image and to measure the geometry of that face. The measurements consist of the positions of facial landmarks (such as the eyes, nose, mouth, eyebrows, and the outline of the face), the size and position of the face within the image, and a face capture quality score. These measurements are what this policy refers to as "face data". We do not collect, generate, or store any facial recognition template, faceprint, or other persistent biometric identifier.

(b) All intended uses of face data. Face data is used for the following three purposes only:

• Photo Verification — to compare a live selfie you take in the App against the main photograph on your profile, so that we can confirm the profile shows the same person. This protects our community from impersonation and catfishing. The comparison produces a similarity score which is used solely to decide whether the photo passes verification.

• AI Match (optional) — if you choose to supply a reference photograph, the facial geometry in that photograph is compared against photographs on other users' profiles so the App can rank profiles that resemble the person you described.

• Content Safety — to check that a photograph you upload contains a human face and does not contain explicit or inappropriate content.

Face data is never used for advertising, marketing, profiling, tracking, training machine-learning models, or for any purpose other than those listed above.

(c) Where face data is processed and stored. All face detection and comparison is performed entirely on your device using Apple's Vision framework. Face data exists only in your device's temporary memory for the few seconds a comparison takes and is discarded as soon as that comparison completes. Face data is never written to permanent storage on your device, never transmitted off your device, and never uploaded to our servers, to Firebase, or to any other cloud service. The live selfie you take for Photo Verification is deleted from your device immediately after the comparison is performed; it is never uploaded, never added to your profile, and never shown to other users. A reference photograph supplied to AI Match is held in memory only and is discarded when you leave the feature. For the avoidance of doubt: the profile photographs you deliberately choose to publish are, as described in Section 2.1(b), uploaded and stored so they can be shown to other users. Those are ordinary photographs. The face data described in this section — the facial geometry measured from them — is a separate thing and is never uploaded or stored alongside them.

(d) What is retained, and for how long. Face data itself is retained only for the duration of the on-device comparison — a matter of seconds — and is then permanently deleted. We retain no face data whatsoever, and none is held in our databases, logs, archives, or backups, because no face data ever leaves your device. The only item retained from this process is a single true/false flag recording whether your profile photo passed verification. That flag is stored with your profile so other users can see a verification badge; it contains no image and no measurement of your face, and it cannot be used to identify or reconstruct your face. The flag is retained for as long as your account is active and is deleted with the rest of your data when your account is deleted, as described in Section 6.

(e) Disclosure and sharing of face data. We do not share, sell, rent, trade, transfer, or otherwise disclose face data to any third party. No face data is provided to service providers, advertisers, analytics providers, data brokers, other users, or any other person or organisation. Because face data never leaves your device, there is no recipient of it. If we ever intended to change this practice, we would first obtain your separate, explicit consent, and we would contractually require any third party receiving face data to provide the same or greater protection for that face data as is set out in this Privacy Policy, including the same limits on use, sharing, and retention.

(f) Deleting your face data and withdrawing consent. Photo Verification is a required step when creating a profile, because it is how we keep the community free of fake and impersonated accounts; if you do not wish your face to be analysed, please do not create an account. You may withdraw your consent at any time afterwards, in the following ways: (i) removing or replacing the main photograph on your profile clears the stored verification result; (ii) deleting your account in the App (Settings › Account › Delete Account) permanently erases the verification result together with your photographs and all other Personal Data, in accordance with Section 6; and (iii) the AI Match reference photograph feature is entirely optional and you may simply choose not to use it. Because no face data is stored or transmitted at any point, there is no retained face data for you to request the deletion of — the only related item that can be deleted is the true/false verification result, which is erased immediately when you clear it or delete your account. You may also contact us at privacy@jobyourlove.com to exercise these rights, and we will respond within 30 days.

3. Legal Basis for Processing

We process Personal Data under UK GDPR and EU GDPR based on: consent; contractual necessity; legitimate interests (improving the Service, security, fraud prevention, analytics); and legal obligation.

4. How We Use Your Information

• Providing and operating the Service (accounts, matching, messaging, subscriptions)

• Personalisation (recommendations, filters, tailored experience)

• Safety, security, and integrity (reports, blocks, enforcement of terms)

• Communication (service notifications; marketing only with consent)

• Analytics and improvement

• Legal compliance

• AI Match (on-device processing of your prompts and reference images; not sent to external AI servers for matching)

5. How We Share Your Information

We do NOT sell your Personal Data. We may share information:

• With other users (as controlled by your profile and privacy settings)

• With service providers (Firebase/Google, RevenueCat, Apple) under contract

• For legal reasons, safety, or business transfers (with notice where required)

• With your consent, or as aggregated/de-identified data

6. Data Retention

We retain data while your account is active. After account deletion, we delete Personal Data within 30 days (up to 90 days in backups). Some records (e.g. tax, safety reports) may be retained longer where required by law. Face data is an exception to the above and is never retained: as explained in Section 2.5, it is discarded on your device within seconds of being processed and is never stored by us.

7. Your Rights

Depending on your location, you may have rights to access, rectify, erase, restrict processing, data portability, object, and withdraw consent. You may lodge a complaint with the UK ICO. Contact: privacy@jobyourlove.com. We respond within 30 days.

8. Data Security

We use technical and organisational measures including encryption in transit (TLS), access controls, and secure cloud infrastructure. No method is 100% secure.

9. International Transfers

Data may be processed outside your country. We use appropriate safeguards (e.g. Standard Contractual Clauses) where required.

10. Children's Privacy

The Service is for users 18 and older only. We do not knowingly collect data from anyone under 18. Contact privacy@jobyourlove.com if you believe we have.

11. Cookies and Tracking

The App does not use browser cookies. We use mobile analytics SDKs as described above. We honour Apple's App Tracking Transparency where applicable.

12. California Privacy Rights (CCPA/CPRA)

California residents may have additional rights including know, delete, correct, and opt-out of sale (we do not sell Personal Data). Contact privacy@jobyourlove.com.

13. Changes to This Policy

We may update this policy. We will post the new version with an updated date and notify you where required by law.

Contact: Job Your Love Ltd — privacy@jobyourlove.com · support@jobyourlove.com